🔒 Privacy Policy
Effective Date: 2/12/26
Business Name: Infinity
Location: Boise, Idaho
Contact Email: service@infinityhx.net
Phone:208-860-3838
1. Introduction
Infinity (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a proposal, or communicate with us via phone, email, or SMS.
2. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Property address
Project details
Any information you voluntarily submit through our forms
We may also collect limited website usage data through cookies or analytics tools to improve our services.
3. How We Use Your Information
We use your information to:
Provide lighting proposals and estimates
Schedule consultations and installations
Send appointment confirmations and reminders
Respond to inquiries
Provide customer support
Send service-related or promotional SMS messages (if you opt in)
Improve our website and services
4. SMS Communications & Consent
By submitting your information through our website forms, you consent to receive SMS communications from Infinity related to:
Appointment scheduling
Project updates
Service notifications
Promotional offers (if applicable)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at [Insert Email].
We do not share, sell, rent, or trade your phone number with third parties for marketing purposes.
5. Information Sharing
We do not sell or rent your personal information.
We may share information only:
With service providers who help us operate our business (e.g., CRM, scheduling software)
If required by law
To protect our legal rights
All vendors are expected to maintain confidentiality and data protection standards.
6. Data Security
We implement reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Cookies & Tracking
Our website may use cookies or analytics tools to improve user experience. You can disable cookies in your browser settings.
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your data
To make a request, contact us at [Insert Email].
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.